WebSockets — Deep Dive into Full-Duplex Real-Time Communication at Scale

A comprehensive exploration of WebSockets — the bedrock for low-latency, bi-directional communication on the web. Delve into their operation, scalability, and application in real-time web services like chat, games, trading platforms, and collaborative UIs.

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WebSockets — Deep Dive into Full-Duplex Real-Time Communication at Scale

WebSockets have emerged as the gold standard for real-time communication in contemporary web applications. They fundamentally differ from HTTP, which is inherently request-response. WebSockets establish a persistent, bidirectional connection between the client and server, allowing messages to flow in both directions spontaneously, without the need to re-establish the connection or wait for a response.

This makes WebSockets an ideal transport for applications like:

  • Chat applications
  • Multiplayer games
  • Collaborative editing tools, such as Figma or Google Docs
  • Stock tickers, sports scores, real-time auctions
  • Live dashboards, telemetry streams, and control systems

In this chapter, we will delve into the inner workings, architectural considerations, and scalability issues of using WebSockets at scale.


The Underlying Mechanics of WebSockets

WebSockets initiate with an HTTP request utilizing the Upgrade header:

GET /chat HTTP/1.1
Upgrade: websocket
Connection: Upgrade
Sec-WebSocket-Key: dGhlIHNhbXBsZSBub25jZQ==
Sec-WebSocket-Version: 13

Upon acceptance, the connection upgrades from HTTP to the WebSocket protocol, thereby establishing a persistent TCP connection. Post this point:

  • Both client and server can transmit messages.
  • Messages are framed using a binary/text protocol.
  • The connection remains active until explicitly closed.

Example: WebSocket Client (Browser)

Let's consider an example of a WebSocket client in a browser environment:

const socket = new WebSocket("wss://example.com/ws");

socket.onopen = () => {
  socket.send(JSON.stringify({ type: "join", room: "123" }));
};

socket.onmessage = (event) => {
  const data = JSON.parse(event.data);
  console.log("New message:", data);
};

socket.onclose = () => {
  console.log("Socket closed");
};

The above code establishes a live pipe between the browser and the backend, facilitating low-latency messaging, which is essential in real-time applications.


Server Implementation (Node.js / ws)

Consider an example of a WebSocket server implemented with Node.js using the ws library:

const WebSocket = require("ws");
const wss = new WebSocket.Server({ port: 8080 });

wss.on("connection", (ws) => {
  ws.send(JSON.stringify({ type: "welcome" }));

  ws.on("message", (msg) => {
    const data = JSON.parse(msg);
    console.log("Received:", data);
  });
});

WebSocket servers can transmit messages to connected clients at any time, thereby enabling features that are beyond the reach of polling and SSE.


Use Cases

WebSockets are incredibly versatile and find application in various domains:

  • Chat: Enables instant, low-latency message exchange.
  • Games: Facilitates real-time coordination of movements, states, and actions.
  • Collaborative Editing: Allows live sharing of cursors, selections, and changes.
  • Live Trading: Ensures prompt delivery of stock ticks, forex updates, trades.
  • IoT & Monitoring: Supports continuous streaming of metrics and sensor data.

WebSockets vs Polling vs SSE

To better understand where WebSockets fit in the web communication landscape, let's compare their features with Polling and Server-Sent Events (SSE):

| Feature | WebSocket | SSE | Polling | |----------------------|------------------|--------------------|----------------| | Direction | Bi-directional | Server → Client | Client → Server | | Connection | Persistent | Persistent | Repeated | | Latency | ⚡ Instant | ⚡ Fast | ⚠️ Delayed | | Proxy Friendly | ⚠️ Sometimes | ✅ Yes | ✅ Yes | | Binary Support | ✅ Yes | ❌ No | ❌ No | | Built-in Browser API | ✅ Yes (WebSocket)| ✅ Yes (EventSource)| ✅ fetch() |


Scaling WebSockets

Scaling WebSockets is a complex task. They are stateful and persistent, making them more challenging to scale than stateless REST APIs. Here are some strategies to tackle this:

  • Use load balancers with sticky sessions, such as IP hash or cookie affinity.
  • Deploy a message broker, such as Redis pub/sub, Kafka, or NATS, to broadcast messages across nodes.
  • Utilize cloud-native WebSocket gateways like AWS API Gateway, Azure SignalR, or Socket.IO adapters.
  • Keep WebSocket servers separate from core API servers to distribute load.

There are several popular libraries available for various platforms:

  • ws, uWebSockets.js for Node.js
  • Socket.IO, an event-based wrapper
  • Phoenix Channels for Elixir
  • Gorilla WebSocket, FastWS for Go

WebSocket Security

Security is paramount when working with WebSockets:

  • Always use wss://, which is TLS-secured.
  • Authenticate on connect using a token in the URL or initial message.
  • Use a short TTL or heartbeat (ping/pong) to detect idle clients.
  • Throttle or bucket requests from abusive clients.
  • Always sanitize payloads. Don't trust incoming data blindly.

Heartbeats and Reconnection

WebSocket clients should be able to detect dead connections and auto-reconnect. Use ping/pong packets or application-level heartbeats (every 15–30s):

setInterval(() => socket.send(JSON.stringify({ type: "ping" })), 15000);

The backend should respond or terminate stale sockets.


Real-World Usage

Let's consider real-world applications of WebSockets:

Slack

Slack uses WebSockets for messaging, presence, typing indicators, and more. It falls back to polling only when strictly necessary.

Figma

Figma's real-time design collaboration is powered by a distributed WebSocket grid with internal CRDTs (Conflict-free Replicated Data Types).

Binance / Coinbase

Binance and Coinbase stream market data, order books, and trade events via WebSockets for traders and bots.


Anti-Patterns

Inefficient use of WebSockets can lead to several issues:

  • Using WebSockets when SSE or polling would suffice.
  • Keeping too many unused sockets open, wasting resources.
  • Relying on global variables in multithreaded WebSocket servers, leading to race conditions.
  • Trusting clients without validating messages, exposing security risks.
  • Not separating message transport from business logic, making the code hard to maintain and scale.

Conclusion: Building for Real-Time, at Real Scale

WebSockets can unlock true interactivity in web applications. However, they require careful planning, rigorous testing, and thoughtful architectural design. When used correctly, they can create a magical user experience. Used poorly, they can become a source of instability and pain.

Choose WebSockets when the cost is justified — and when real-time isn’t just a feature, but a necessity. Because when every millisecond matters, there’s no substitute.

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about

Ehsan Hosseini

Ehsan Hosseini

me [at] ehosseini [dot] info

Staff Software Engineer and Tech Lead with a track record of leading high-performing engineering teams and delivering scalable, end-to-end technology solutions. With experience across web, mobile, and backend systems, I help companies make smart architectural decisions, scale efficiently, and align technical strategy with business goals.

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